For the sake of simplicity and accountability, payment for an engagement is made directly to WEGO Health Experts at the time a project is initiated. The funds are held in escrow until the client confirms the milestones have been completed. Experts are paid within 5 business once confirmation is received. WEGO Health Experts charges freelancers a 18% service fee on the total amount they have billed for the project.
For hourly projects clients are required to have a payment method on file before the work gets underway. Experts will submit a bill each week, which requires review and approval before the funds can be paid. With fixed-fee engagements payments are made upon completion of agreed-upon milestones. You will need to ensure there are sufficient funds in escrow to cover the total project cost. For large engagements, we provide the option to tie payments to specific milestones so funds can be spread out over the course of the engagement.
For more information, please refer to our Terms of Service or contact our Customer Support team by sending email to firstname.lastname@example.org.