We take customer satisfaction very seriously and are committed to helping resolve any issues or disputes that may arise during the course of a project. If you are unable to mutually agree on an acceptable resolution with your Expert, our Customer Support team is here to help resolve conflicts quickly and fairly. Just send a message to firstname.lastname@example.org and we’ll follow up immediately.
Articles in this section
- What kinds of projects can we post?
- Who are WEGO Health’s experts and how do I vet them?
- How much do projects cost and are they fixed-fee or hourly?
- How does the payment process work?
- How are projects managed after I have engaged my Expert?
- What if I need more than one Expert for a project?
- What recourse do I have if I'm not satisfied with the work?
- What if I need an Expert to sign a Non-Disclosure Agreement before an engagement begins?
- How do I get started?
- What happens if the scope of an engagement expands after the project gets underway?